Faq Questions Concept Min (1)

Frequently Asked Questions

Laundromat

Our laundromat is open from 5:00 a.m. to 8:00 p.m. The doors lock automatically at 7:30 p.m.

There is someone on hand if you have questions or need assistance between 6:00 a.m. to 9:30 p.m.

We take coins, the Spyderwash card and app.

Yes. We have five 80 pound machines for multiple loads and big items.

Wash & Fold

You can drop off your laundry any time during operating hours.

We use only premium laundry products such as Tide, Gain, Kirkland, Lysol and a Free & Clear option.

There is a $20 minimum for residential customers. There is a $30 minimum for commercial customers.

No. We always keep our customers laundry separate from one another.

Your wash and fold order will be finished in 24 hours.

Pickup & Delivery

We offer pickup and delivery seven days a week.

You will get your clean clothes returned to you in 24 hours.

The minimum order for personal pickup and delivery service is $25.00. For commercial customers the minimum order is $35.00.

There are a few options, depending on if you sign up for recurring service and if you want your clothes folded or not. Check out our pricing page for more information.

No, you can leave your laundry in a secure location (front porch, back porch, behind a fence, in an unlocked garage) just make sure to note it when you place your order so our driver knows where to find it.

It is simple. Just click on the "Schedule a Pickup" Button in the upper right hand corner and create an account. It only takes a few minutes to input your information and you can place an order for weekly, bi-weekly or one-off services. 

Absolutely. When you place your order online there is a section called Preferences where you can specify things you want done every time that we do your laundry. There is also a section called Special Laundry Instructions where you can ask for something for this particular order. For instance if you want us to spot treat a stain on one of your items. 

No. You never have to sign a contract and you can stop service at any time. We know that you will stick with us based on our excellent service. 

Like other online services, we ask for your credit card when you place your order. Your card will not be billed until your laundry is completed and weighed.

Please put your laundry in a laundry bag or in a trash bag and make sure it is closed properly so nothing falls out.

Yes. You can suspend your pickup until you return from your vacation.